What can an AI chatbot do for my business?
Think of the chatbot as an AI assistant
which can be available 24/7 to help customer, answer their questions, provide product or service information, make recommendations, generate leads, and even provide happy customers with the means to leave a review.
Of course staff can handle those tasks, but AI chatbots can provide round the clock coverage whilst your business is either closed or your staff are busy with other things.
Your own virtual assistant!
Think of how your business could benefit from a round the clock assistant which could:
- answer customer's questions
- provide information
- generate leads
- book appointments
- etc
Can an AI chatbot improve user experience on my website?
AI chatbots can improve user experience by providing visitors to your website with quick and easy access to information which they might otherwise not find so easily.
Consider some of these benefits to the user experience on the websites for different businesses...
- A customer is part way through a purchase, but wants to know what the delivery costs and options are.
- A customer is renting a car and needs to quickly find information about age restrictions, insurance options, and cancellation policy.
- A customer is booking admission tickets to an event which takes place in 2 days time. He wants to know whether the tickets will be available to print at home immediately after purchase, or will they be sent through the mail?
Those customers could ask the chatbot these questions without having to leave their current position in the buying process, which could run the risk of them having to start over and possibly even leave in frustration!
Targa's AI chatbot services
Regardless of who built and maintains your website, Targa can build and manage your Chatbot. Your web designer will simply need to apply a small piece of code which we can pass on to them. Simple!
If you would like to know how an AI chatbot could help your business, feel free to get in touch. Of course you could ask the chatbot at the bottom of your screen!
You might have questions and ideas of your own, but we might also be able to suggest quick and efficient solutions which could make a lot of different to how effectively your website serves your customers.
